FAQ
What is your shipping policy?
You can expect your parcel within (4) – 8 (15) business days. A number of delivery methods may be used depending on the type of order. When we ship your order you will receive a confirmation email with a tracking number. Please don't stress if there are no scan events within the first 24 hours - the system can take a day or so to catch up.
We offer free shipping on all orders. Standard shipping typically takes 7-9 business days. Express shipping options To the US And UK available and it takes 4-8 business days.
Typical delivery times:
- Canada: 7–12 business days
- USA: 5-8 Business days
-
Europe: 6-10 Business Days
- United Kingdom: 3–5 business days
- Australia/NZ: 5–10 business days
- Worldwide: 8–15 business days
What is your return policy?
We accept returns within 30 days of purchase. Items must be unworn, unwashed, and in original condition with tags attached. Please contact our customer service team to initiate a return.
How do I track my order?
Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our shipping partner's website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Shop Pay for a fast and secure checkout experience.
We accept:
✔ Visa
✔ Mastercard
✔ Amex
✔ PayPal
✔ Apple Pay
✔ Google Pay
✔ Stripe
✔ Shop Pay
✔ Crypto
All Payments are secure and encrypted.
How do I care for my garments?
Each product includes specific care instructions on the label. Generally, we recommend washing in cold water and hanging to dry to maintain the quality and longevity of your luxury pieces.